Are your chemicals of any value?
April 2010
"Hype". This is probably the best word that qualifies the concept of Value today in the chemical industry, a sort of spice that is being put in many different sauces: "Value proposition", "Value in use", "Value chain", "Value selling", "Value pricing", "Customer Value management"… Can a marketer or a business developer talk about its products without adding a bit of Value here and there? To the point that you can wonder if Value is not a useful word to hide the vacuity of some offerings or mask the lack of customer understanding. Or is it just an attempt to preserve higher margins?